You have
Benefits Unit
Employee Assistance Program (EAP)
The Employee Assistance Program (EAP) is offered by Optum. This confidential service is available to all County of Sonoma employees and their family members.
Life is busy
When you need more resources to manage it all, the Employee Assistance Program (EAP) professionals can help. The EAP provides information, guidance and support to help you and your family reach your personal and professional goals, manage daily stresses and develop fulfilling relationships. Benefits include:
- Six (6) face-to-face, text, phone, or virtual visits with a counselor per situation
- Legal and Financial Services
- Work/Life Services
- Online Resources and Tools
EAP is here to help
You don’t have to handle your concerns on your own. It’s OK to ask for help. In fact, seeking help early enables you to take immediate control of your situation and can prevent small issues from turning into big problems. EAP counselors are available 24 hours a day, 7 days a week. Whether your concern is big or small, don’t hesitate to call (866) 248-4096 for an authorization code. You will need to provide the authorization code to the counselor for billing purposes, prior to begining any sessions.
Suicide and Crisis Lifeline: Call or Text 988
Resources for anyone affected by the Pacific Palisades Wildfire
Optum EAP is offering a free emotional-support help line to anyone affected by the Pacific Palisades Wildfire. You do not need to be a Sonoma County employee or family member to utilize this free assistance. The toll free number is 866-447-3573 Monday - Friday, 8am-8pm CST.
Resources for those affected by the Pacific Palisades Wildfire
Change in accessing Optum's EAP website
To access EAP information on Optum's webiste:
- Go to www.liveandworkwell.com
- Select "Browse as a Guest". Enter Sonoma.
- At the login screen, select "register" and create a username. You can use any name or word you want. It will not ask for any personal information and you do not need to create a password.
Once you enter a username, you will be entered into the County of Sonoma EAP microsite.
Use the Support Finder Guide for detailed instructions to access the www.liveandworkwell.com website.
Accessing EAP Services
EAP Benefits
Online Resources, Tools and Apps
Visit www.liveandworkwell.com to access articles and tools such as videos, calculators and quizzes to help you improve your health and manage life events. You can also search for service providers in your area. The site is available in English and Spanish.
Topics include:
- Depression
- Strengthening marriage and relationships
- Stress management
- Anxiety
- Conflict management
- Weight management
- Communication
EAP tools available to all participants