Foundations of Supervision I

This course is designed for new supervisors or supervisors who have served in a supervisory role for less than one year within a County department or special agency. Topics covered will include a discussion on the "Supervisor's Safety Toolkit" and resources available to supervisors to assist in effective implementation of the Sonoma County Safety Management Program, as well as:

• The differences between individual contributors and supervisors and how to transition into your new role
• A beginning supervisory skills self-assessment
• How to earn respect and authority from those you manage through your actions, as opposed to your title
• Understanding behavioral style differences
• Effective two-way communication with others
  • Listening
  • Building a positive climate through your words, tone, and nonverbal communication
  • Giving/receiving feedback from others
• Managing conflict
• Planning projects and activities
• Problem solving and decision-making
• Using your time effectively
• Conducting effective meetings
• Assigning and distributing work assignments to others through effective delegation
• Training and coaching staff members
• Evaluating and documenting staff performance
• Managing performance improvement
• Hiring new employees
• The importance of finding a mentor to help you improve your skills
•  Action planning to improve supervisory skills

Register for class here